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Department of Civil Supplies and Consumer Affairs
The Department plays a bi-lateral role in two sectors i.e. matter related to Civil Supplies and Consumer Affairs.
In the pursuit of maintaining proper supply of civil essential commodities, the Department is entrusted with:
(i) Proper functioning of Fair Price Shops & availability of essential
commodities in these fair price shops.
(ii) Supply of pure Kerosene & check on its pilferage.
(iii) Supply of pure petrol & Diesel & check on its pilferage.
(iv) Ensuring proper acquisition, sale, & storage of Naptha, Solvent,
Raffinate & Slop and prevention of its use in automobiles.
(v) Ensuring non-commercial use of domestic L.P.G. cylinders.
Along with this, the Department runs special beneficiary schemes for Below Poverty Line people, viz. Annapurna Anna Yojna, Antyodaya Anna Yojna, etc. The affords are made to make people aware about these and other schemes, under Jagriti Shivir Yojna.
With regards to Consumer Affairs the Department is observing dual responsibility of creating awareness amongst consumers and protecting their rights. The Department, along with organising consumer awareness campaign in rural and urban areas and also celebrates world and National Consumer rights Day.
To protect the rights of consumers, the Department makes every effort to ensure proper functioning of Disputes Redressal Agencies, viz. consumer District Forum at North Goa at Porvorim, and at South Goa at Margao, and the Goa State Commission, at Panaji. The consumers can avail this facility and protect their rights.
PLEDGED FOR THE BETTERMENT
OF ALL GOANS AND ALL CONSUMERS.
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