Department of  Civil Supplies and Consumer Affairs, Govt. of Goa

 

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Consumer Conciliation Committee
Notification No: 1/3/2003-CSD

In compliance with the resolution passed by the Goa State Consumer Protection Council on its meeting held on 21st February 2003, under the Chairmanship of the Honorable Minister for Civil Supplies & Consumer Affairs, on Agenda no. III of the meeting, the Director, Department of Civil Supplies & Consumer Affairs, notifies the Consumer Conciliation Committee constituted as under: -

1. Kum. Maya Pednekar,…                                                           Chairman.
Assistant Director 
Civil Supplies & Consumer Affairs

2. Shri. Roland Martins, 
Member,
Goa State Consumer Protection Council...                                      Member.

3.Smt. Amita Salatry,
Member,
Goa State Consumer Protection Council…                                       Member.

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The Committee shall meet on every third Thursdays, of the month to amicably settle the consumer disputes between the two parties.

The meeting shall be held in the Court Hall of the Goa State Consumer Disputes Redressal Commission, at 1st lift, 4th floor, Junta House, Panaji, Goa, at 3.00 p.m. on the aforesaid days.

In the case of failure to reach any amicable settlement in the meeting of the said committee the concerned parties will be at liberty to approach the appropriate Consumer Disputes Redressal Agencies.

The Committee shall function in following manner:

1. On receipt of any application from Consumers for conciliation or any reference been made by the Consumer Forum or Commission the committee may call the other party for conciliation of the dispute on the specified date and time. 
2. The committee shall hear both the parties and suggest appropriate terms for amicable settlement of the dispute to both the parties and draw consent terms according to the agreement between the parties to comply with the same within the time stipulated by the committee as per circumstances of the case.
3. If no amicable settlement of the dispute is possible within 60 days of taking cognizance of the dispute by the conciliation committee, the conciliation proceeding shall be treated as closed; similarly, if any of the parties, after agreeing to an amicable settlement during the conciliation proceeding by the committee, either withdraws his consent or does not honor the terms of the settlement, within a stipulated period, the conciliation shall be deemed to have ended in failure and therefore closed. The parties shall be at liberty to pursue their legal course before any Court or forum or commission, as the case may be.

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