Goa State Consumer Disputes Redressal Commission

Department of Civil Supplies and Consumer Affairs, Govt. of Goa

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Consumer Complaint Cell.

Under the Chairmanship of Director of Civil Supplies and Consumer Affairs the Consumer Complaint Cell is functioning in the Department of Civil Supplies and Consumer Affairs. Any Consumer having grievances against any default, deficiency in service, unfair trade practice, restrictive trade practices or sale of spurious goods may make a complaint to this cell, unless otherwise stating and as necessary name of the complainant is kept confidential. The opposite party is asked to give clarification on the complaint made and solution to the consumer problem is sought.

At the same time if the consumer /complainant, so feels than the opposite party is called to the department office alongwith the complaint and a direct face to face discussion is held in order to reach at the solution of the problem. The Consumer may avail this benefit.

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